Refund & Cancellation Policy

This policy explains refunds and cancellations for paid Yojika licenses sold by Yojika Systems Private Limited. We want you to be confident before you pay, which is why Yojika offers a free 14-day trial with the full app — so you can test it at your counter before spending anything.

1. Free trial first

The 14-day free trial gives you complete access to Yojika. We encourage you to use it fully — create real invoices, print on your printer, try backups — so that your purchase is an informed one.

2. First-purchase money-back window

If you are buying a Yojika license for the first time and you are not satisfied, you may request a full refund within 7 days of purchase. On approval, we cancel the license and refund the amount to your original payment method.

3. Renewals are non-refundable

Renewal payments (extending an existing license) are non-refundable, because you have already had the trial and prior usage to evaluate the product. Please review your plan before renewing.

4. When refunds do not apply

• Requests made after the 7-day first-purchase window.
• Renewals and plan extensions.
• Free or coupon-issued licenses (no payment was made).
• Cases involving breach of our Terms & Conditions or misuse of the software.

5. How to request a refund

Email [email protected] from the email address associated with your license, with your license key and a short note. We aim to respond within one business day.

6. How refunds are processed

Once your request is approved, we submit the refund to Razorpay within 3 business days and cancel the associated license. Refunds are always issued to the original payment method — we cannot send them anywhere else.

After we submit it, the time for the money to reach you is set by your bank or card issuer, not by us: it typically takes a further 5–7 business days to reflect in your account. We will confirm by email as soon as we have submitted the refund.

7. Cancellation

Yojika licenses do not auto-renew, so there is no recurring subscription to cancel. Simply choose not to renew when your license expires. Your business data remains on your PC regardless.

8. Contact

Questions about refunds or cancellations? Email [email protected] or use the contact page.

Yojika Systems Private Limited